Privacy Policy

Privacy Policy

Introduction

Welcome to https://low-water-pressure-fix.vibereports.co.uk! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://low-water-pressure-fix.vibereports.co.uk.
  2. Any mobile applications or software developed by us associated with this website.
  3. Online services and products offered through our platform.
  4. Interactions between users and our team, including communications via email, phone, or text messages.

Please note that this policy does not extend to external third-party platforms, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

  1. As an authorized user: If you sign up to use our applications or services, we collect and process your account information for the purpose of providing access and managing your account.
  2. Visiting our websites: When you browse our sites, we may gather data about your device, location, and browsing behavior through various technologies.
  3. Communications from us: If you choose to receive newsletters, promotional emails, or any other form of communication from us, we will use the contact details provided.

Personal Data Collection

We collect several types of personal information to enhance your user experience, improve our services, and personalize content:

  1. Account Information: This includes your username, registration details, and password (hashed and salted for security).
  2. Payment Information: We securely process payment details when you make a purchase on our platform.
  3. Financial Information: Data related to transactions, including transaction history and billing addresses.
  4. Purchase Information: Details of products or services bought from us, such as order numbers and quantities.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  6. Location Data: With your consent, we may access your location to provide relevant local content or services.
  7. Feedback: Any comments, suggestions, or reviews you share with us.
  8. Social Media Information: If you choose to log in via social media accounts, we will collect data from those platforms as permitted by their privacy settings.
  9. Product Information: Details about products viewed, added to cart, or purchased on our site.

We obtain this information through direct user input, tracking technologies, and partnerships with trusted third parties.

Cookies

Cookies are small text files stored on your device when you visit our websites. They play a crucial role in enhancing your browsing experience:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our site, such as allowing secure log-in areas.
  2. Preference Cookies: Used to remember settings and preferences, like language selection.
  3. Analytics Cookies: Help us understand user behavior to improve our services, including tracking anonymous usage metrics.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes identified in this policy or as required by law. Once the purpose has been fulfilled, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Implementing robust security measures is paramount to protecting your data:

  1. We employ encryption for data in transit and at rest to safeguard sensitive information.
  2. Our third-party processing partners adhere to strict security standards, ensuring secure handling of data.

Children’s Privacy

We are committed to the privacy and safety of children under 18 years old. Our services do not intentionally collect or store personal data from minors, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
  4. Restriction: Limiting our use of your data under certain circumstances.
  5. Portability: Obtaining your data in a structured, commonly used format for transfer to another controller.
  6. Objection: Objecting to the processing of your data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: Filing complaints with relevant supervisory authorities and seeking redress for data privacy issues.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any queries related to privacy, data management, unsubscribe requests, or general inquiries, please reach out to us:

We value your trust in our commitment to privacy and data protection.